Return Policy
If you wish to exchange parts, that is, of course, possible. Please contact us by email ([email protected]) or by phone (077-4673576). We often find a (technical) solution that allows you to proceed immediately. If this is not possible, we ask you to return the parts to:
Van de Ven Solex
Helenaveensewerg 18
5975 MS Sevenum
The Netherlands
Please do not forget to state your name and order number. As soon as we have received the package, we will immediately send the correct goods or refund them directly, provided the parts are not damaged. In the event that we have made a mistake, we will also refund the shipping costs you incurred and send the parts to you free of charge. If this is not the case, these costs will be at your own expense.