Payment methods
POLICY
We dispatch orders as soon as we have received payment. Payment on delivery is only possible if we are familiar with the customer and their ordering and payment history, and if we have explicitly agreed this with them or their legal representative.
We use the MultiSafepay platform for virtually all our payments. MultiSafepay is a financial institution that has been providing professional and reliable international payment services to private individuals and businesses for over 20 years. The platform is linked to our online shop, meaning your payments are received by us automatically and in real time. As a result, the risk of errors is virtually zero, and both our customers and we benefit from the additional, up-to-date security structure and protection offered by MultiSafepay.
PAYMENT METHODS AND COSTS
| Payment method | Description | Fees |
| iDEAL | iDEAL is the leading payment platform for online payments in the Netherlands and currently accounts for more than 60% of online payments in the country. iDEAL connects all major Dutch retail banks via their online, mobile and QR solutions. The iDEAL payment process is fast, reliable, processed in real time and takes place via the customer’s own banking environment. | Free |
| Google Pay | With Google Pay, customers can make simple, hassle-free payments worldwide. Use various credit and debit cards for encrypted payments, verified and authorised via biometrics. The direct credit card gateway, acting as both Acquirer and Processor, ensures fast, secure payments. | Free |
| Apple Pay | Apple Pay offers end users a globaland truly hassle-free payment experience. Payments can be made with a few simple clicks online and by swiping the phone in physical shops. The direct credit card gateway, acting as both Acquirer and Processor, ensures fast, secure payments. | Free |
| Bank Transfer | SEPA Credit Transfer was established in an effort to streamline domestic and international bank transfers within the SEPA region. Thanks to this initiative, customers can easily send and receive money throughout Europe and the associated states. Transactions initiated via a SEPA transfer are processed quickly and the customer’s bank balance is updated immediately. | €0.45 |
| Bancontact | Bancontact is the largest payment method on the Belgian market. This fast online payment method enables us to serve a wide variety of Belgian customers. Bancontact connects more than 20 different Belgian banks and processes over a billion transactions annually. | €0.77 |
| Belfius | As one of Belgium’s largest banks, Belfius’s payment method is a well-established fixture on the Belgian market. Payments via Belfius are instant and guaranteed, and available to anyone with a Belfius bank account. | Free |
| KBC/CBC | KBC/CBC is one of the leading online payment methods for the Belgian market. This payment method distinguishes between the French-speaking CBC and the Dutch-speaking KBC, and aims to provide a seamless payment experience for all Belgian customers. | Free |
| Giropay | This leading interbank payment method is one of the most popular payment methods in Germany. Giropay offers customers a range of payment options. Giropay provides its users with a fast, hassle-free payment experience. | Free |
| Sofort | Sofort is a fast, internationallyavailable method for direct banking. Sofort is currently available across most of Europe and offers customers an easy way to pay directly from their own online banking environment. Sofort is more secure than traditional bank transfers, as no sensitive payment details are passed on to the merchant. Customers can rest assured that their payment details will not be shared unnecessarily. | Free |
| PayPal | PayPal is one of the world’s best-known and most innovative brands in the field of online payments. PayPal offers its users a viable alternative to credit card payments via its digital wallet. | €1.48 |
| Mastercard | Mastercard is one of the leading globalcredit card schemes. | €0.58 |
| VISA | A leading global card system covering more than 200 countries. Their credit cards are the most widely accepted in the world. | €0.58 |
| Maestro | Maestro is Mastercard’s own debit and prepaid card service and offers online payment solutions. Across Europe, Maestro is an indispensable payment method. With its exceptionally high global acceptance rate, Maestro is an excellent payment method for our online shop. | €0.54 |
Our customers can, of course, pay in cash free of charge at our workshop, Helenaveenseweg 18, 5975 MS Sevenum, the Netherlands (directions to Toverland).