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DUE TO REGULAR POWER OUTAGES DURING OUR RENOVATION, WE WILL BE UNABLE TO SHIP ORDERS ON 16TH, 17TH AND 18TH JULY!!

Delivery methods

POLICY

Orders weighing between 2 and 31.5 kg are dispatched within the EU via DPD as standard. Parcels to the United Kingdom, Switzerland and other countries outside the EU are dispatched via PostNL as standard.

Orders weighing between 0 and 2 kg are dispatched by PostNL. 

You also have the option to collect your parts free of charge from our workshop.

Shipping costs are not part of our revenue model. This means that we only charge the actual costs we incur for shipping. We always do this, regardless of the size of the order, the frequency of orders and the type of customer (private individual or business).  

SHIPPING METHODS AND COSTS

Country Parcel 2 to 31.5 kg Parcel 2 to 31.5 kg 0 to 2 kg
  Home delivery incl. VAT Delivered to a Service Point, incl. VAT Postbox
Netherlands €9.50 €9.00 €4.65
       
Belgium €12.71 €11.50 €9.25
Bulgaria €38.15 N/A €10.00
Cyprus €46.66 N/A €13.00
Denmark €21.18 €20.00 €10.00
Germany €12.50 €11.31 €8.50
Estonia €38.15 €31.79 €10.00
Finland €29.14 €22.32 €10.00
France €20.33 €19.20 €9.50
Greece €71.54 N/A €13.00
Hungary €40.73 N/A €10.00
Ireland €36.50 N/A €11.50
Italy €26.52 €20.67 €10.00
Croatia €39.74 €39.74 €10.00
Latvia €38.47 €36.78 €10.00
Lithuania €38.47 €35.90 €10.00
Luxembourg €18.61 €13.64 €9.50
Malta €32.40 €26.22 €13.00
Austria €21.00 €19.80 €10.00
Poland €39.10 N/A €10.00
Portugal €25.83 €24.60 €10.00
Romania €37.83 N/A €10.00
Slovenia €35.48 N/A €10.00
Slovakia €34.32 N/A €10.00
Spain €23.60 €22.39 €10.00
Czech Republic €38.47 N/A €10.00
Sweden €29.38 €22.50 €10.00
       
Norway €50.00 N/A €13.25
Northern Ireland €29.40 N/A €12.15
United Kingdom €29.40 N/A €12.15
Switzerland €48.40 N/A €11.50
Other Western Europe €29.40 N/A €12.50
Rest of Eastern Europe €31.79 N/A €12.50
       
Outside Europe €50.00 – €250.00 N/A €25.00 – €100.00

DELIVERY TIME

If we receive your order before 2.00 pm, we will dispatch it the same day, provided the parts are in stock and we have received payment. The estimated delivery time is 1–2 working days for the Netherlands, 1–5 working days for EU countries and 3–10 working days for countries outside the EU. 

Unfortunately, we cannot guarantee these times. However, please feel free to call or email us (+31 77 467 3576 or [email protected]) if your delivery is taking much longer than we estimated.

RETURNS POLICY

If you wish to exchange parts, this is of course possible. Please contact us by email ([email protected]) or by telephone (077-4673576). We can often find a (technical) solution that will allow you to carry on straight away. If this is not possible, we ask you to return the parts to:

Van de Ven Onderdelen Verkoop en Reparatie
Helenaveensewerg 18 
5975 MS Sevenum
Netherlands 
 
Please do not forget to state your name and order number. As soon as we have received the parcel, we will either dispatch the correct goods straight away or refund you immediately, provided the parts are undamaged. If we have made a mistake, we will also refund the postage costs you have incurred and send the parts to you free of charge. If this is not the case, these costs will be at your own expense.
 
 

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